Work
Enterprise Process Modeling & AI
Identifying where AI creates value in one of Germany's most widely used enterprise software platforms.
2025·Product DesignEnterprise SoftwareIn progress
AI Customer Support Strategy
Building a business case for AI-powered customer support — from process workshops to a 53% cost reduction potential.
2025·UX ResearchAIConsultingProtected
Global After-Sales Portal
Consolidating five legacy applications into a unified global platform for an automotive manufacturer.
2024·UX DesignDesign SystemAutomotiveB2BProtected
AI Assortment Optimization
Translating complex AI-generated recommendations into actionable decisions for category buyers at a major German retailer.
2022·UX DesignAIAnalyticsRetailB2BProtected
Cross-Platform Design Token System
A scalable token architecture spanning multiple brands and platforms, driving 30% higher design system adoption.
2023·Design SystemDesign TokensRetailB2BProtected
Design Processes for Open Source
Research into how modern design practices translate into the culture and constraints of open source software.
2022·ResearchDesign SystemsOpen Source
OTIS — Caregiver Support App
Concept and UI design of a smartphone and wearable app to support family caregivers.
2019·UX DesignMobileHealthAcademic